Business Process Platform (Citeck BPMN)

Citeck provides a low-code platform for business process automation based on the BPMN 2.0 (Business Process Model and Notation) notation — the international standard for visual process modeling. The platform is built on the Camunda engine and the bpmn-js library, ensuring full standard compliance and extensive customization capabilities.

The built-in visual editor allows you to create process diagrams of any complexity without coding — from linear approval routes to branching processes with parallel execution, timers, error handling, and integration with external systems. Finished models are published directly to the execution environment and are immediately available to run.

This section covers the full BPMN workflow in Citeck:

Overview — platform architecture and the access rights model;
Basic operations — creating, editing, versioning, and publishing models;
Access rights — configuring permissions at the category and individual process level;
Editor — notation elements, component palette, and task settings;
External tasks — integration with external workers via the External Task API;
Tasks — managing user tasks and their lifecycle;
Administration — instance monitoring, migration, and manual control;
KPI — process performance metrics.