Comparison of Community and Enterprise Versions

Citeck Community is a full-featured IT product for automating business tasks in small companies. The platform supports the development of custom business applications using No-Code, Low-Code, and Code approaches, as well as the creation of integrations.

With Citeck Community you can:

• use ready-made modules;

• create, execute, and control business processes of any complexity;

• store content in various formats, structure it, and manage access rights.

Citeck Enterprise includes all the functionality of Citeck Community and additionally provides:

• AI Assistant;

• Integration with EDI Providers;

• External Portal.

Detailed information is presented in the tables below.

Modules

Name	Description	Community	Enterprise
Corporate Portal	A section for company employees that brings together various tools, information, and services in one place
Workspaces	An environment that combines all files, settings, configurations, and tools needed for working on a specific project or set of projects
ORD	Automation of the process of working with organizational and administrative documents: orders, directives, regulations, memos, etc.
Assignments	Assignment of tasks for execution and verification of their results if necessary.
Contracts	Automation of the process of accounting and approval of paper contracts and documents related to contracts.
Correspondence. Incoming Documents	Automation of the process of working with incoming documents: registration, sending for review and execution.
Correspondence. Outgoing Documents	Automation of the process of working with outgoing documents: approval, signing, registration, sending.
CRM	Support for the company’s marketing, sales, and customer service processes.
Meetings	Automation of the process of planning and conducting meetings.
Offers	Automation of the personnel selection process based on department requests.
Vacation Requests	The module allows organizing work with vacation requests received from employees.
Powers of Attorney	Automation of the process of issuing paper powers of attorney.
Passes	Automation of the decision-making process for issuing passes.
Service desk	Automation of technical support work with customer requests (tickets).
Time Tracking	Tracking time spent by an employee on work for a specific task, document directly from the task card, document.
External Portal	A web interface for customers, partners, and suppliers that allows them to work with platform services and data in a controlled manner. For example, it can be used as a technical support portal as part of Service desk.
Releases	Systematization of work stages related to software releases or company products, its divisions.
Project tracker	A tool for project management, organizing team workflows, monitoring tasks.
AI Assistant for Citeck Platform	An AI-based assistant for automating business processes, working with documents, and managing data.

Individual Functionalities

Functionality	Description	Community	Enterprise
Business Processes and Automation
Business Process Platform (Citeck BPMN)	A platform for business process automation that uses BPMN (Business Process Model and Notation) notation for modeling and executing processes.
Decision Models (Citeck DMN)	The DMN (Decision Model and Notation) platform allows creating decision tables for incoming data sets in a simple and clear form for more flexible process configuration, helping companies solve analytical and automation tasks.
KPI	Setting time standards for task completion, status changes, condition fulfillment (event, attribute updates).
Lazy approval	Functionality that allows making decisions from email without logging into Citeck.
Business Calendar	Functionality for accounting for non-working, holiday days of employees, which allows more flexible configuration of employee workflows in various system modules.
Delegation	Configuration of transferring one’s tasks or functions to other employees.
Widgets
Stages Widget	The widget visualizes the passage of document stages.
Kanban Widget	The widget adds a kanban board to the card with a customizable journal, related attributes and templates for user convenience and quick interaction with statuses through the card.
Process Statistics Widget	The widget visualizes statistics for a business process with a heatmap display.
Graphic Statistics Widget	The widget allows users to visually represent and analyze data. The widget supports various chart types: line, bar, pie, funnel.
Activities Widget	The widget helps plan and organize work on a case. Tasks: phone call, meeting, letter, assignment can be scheduled from the case card and viewed in the calendar.
Working with Documents and Content
Card Data Preview	Viewing card data directly from the journal without opening the full card. Available for all journal views.
WYSIWYG Editor	A tool for creating and editing content (text, images, tables)
Version Comparison	A tool for comparing document versions with change highlighting.
Signing with Digital Signature	Signing documents with a qualified electronic digital signature using CryptoPro EDS.
Working with Content	Content transformation, generating documents from templates, creating PDF files with barcodes, converting all office formats to PDF.	- Генерация документа по шаблону - Редактирование документа в Onlyoffice	- Генерация документа по шаблону - Редактирование документа в Onlyoffice - Сравнение версий - Генерация штрих-кода - Скачивание pdf документа с штрих кодом
Data and Journals
Exporting Journal Content to HTML, Excel, CSV Formats	Exporting journal data to HTML, Excel, or CSV files for further use in external tools.
Data Import	Importing files (Excel) into the system using a template.
Bulk Actions	Allows processing a large number of items on the server.
Semantic Search and Document Indexing	Searching documents by query meaning via the search bar in the platform header or the global search page. Documents are indexed automatically upon creation, modification, and deletion; results display only materials accessible to the user.
Working with Clients
Client 360	Displaying consolidated data from platform modules in the counterparty card, such as interaction history on deals, contracts, and technical support.
Administration and Security
Editing Permission Matrix	Configuring permissions for data types.
Audit	Audit (event log) is intended for maintaining log files where system events are recorded.
User Synchronization from LDAP	Creating multiple synchronization configurations from LDAP with the ability to specify different settings - for example, servers, domains, filters, etc.
ECOS KeyCloak Extension	Ability to create or generate Citeck events when Keycloak user and admin events occur.
Integrations
Integration with EDI Providers	Configuring integration connections for automatic transfer and processing of electronic documents.
Git Integration	Ability to link a Citeck application with a Git repository for uploading changed artifacts.
Chrome Extension for Meeting Recording	Recording Yandex Telemost video conferences with automatic speech transcription and meeting summary generation. The result is saved in Citeck as an activity and linked to a business entity (deal or project).

Microservices

Name	Description	Community	Enterprise
ecos-gateway	The microservice implements an API gateway for interaction with other Platform microservices.
ecos-uiserv	UI configurations microservice. Provides UI elements and stores their settings (menus, journals, UI configs, forms, journal settings, dashboards).
ecos-model	Models microservice. Responsible for information about types, numbering templates, and permission matrices.
ecos-history	History microservice. Subscribes to events in the system and stores information about them in the database.
ecos-apps	Citeck applications microservice. Responsible for delivering Citeck applications to target services.
ecos-notifications	Notifications microservice. Responsible for sending notifications (email, push notifications, etc.).
ecos-process	Microservice responsible for BPMN processes.
ecos-transformations	Microservice for content transformation, generating documents from templates that can be loaded with the project or added through administrator tools, generating PDF files with barcodes, converting all office formats to PDF.	- Генерация документа по шаблону - Редактирование документа в Onlyoffice	- Генерация документа по шаблону - Редактирование документа в Onlyoffice - Сравнение версий - Генерация штрих-кода - Скачивание pdf документа с штрих кодом
ecos-content	Microservice for providing file storage in multiple external file storages.
ecos-ai	Microservice for the AI assistant in the Citeck platform. Integrates with external LLM providers and provides AI functions to other microservices via RESTful API.
citeck-stt-sidecar	Microservice for audio transcription and diarization (speaker identification), deployed as a sidecar in the Citeck platform.
RAG Service	Microservice for semantic search and document indexing based on RAG for the Citeck platform. Provides vector representation of data via OpenAI Embeddings and search via Qdrant.
ecos-integrations	Microservice for integration with external systems (SAP, 1C, RabbitMQ, etc.).
ecos-edi	Microservice responsible for legally significant electronic document interchange (EDI) functionality.
ecos-ecom	The microservice provides a solution for creating and managing email campaigns and chat bots within the platform.

Technical Support

Community	Enterprise
Available in the telegram channel only. No SLA.	Support portal, email, phone. Compliance with deadlines in accordance with SLA terms.